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Privacy Policy
Last updated 05/26/10 © KEL CR PLLC
Protecting your privacy is extremely important to KEL CR PLLC. We keep your personal information confidential. Please take a moment to read the following policy to learn how we handle your personal information.
Why we collect your personal information:
The information we require is the absolute minimum necessary. KEL CR PLLC uses your personal information to provide you with superior customer service and to communicate with you regarding your case. We use your personal information to keep you up to date on the latest announcements, updates and other information we think you would like to hear about. We may also use your personal information to contact you to participate in a market research survey, so that we can gauge client satisfaction and improve our service further.
When we disclose your personal information:
How we collect your personal information: We collect information about you at the time you submit your information for our service, and any time we enter information from your credit report into our database. When you sign up for a new KEL CR PLLC service, or ask to be included in an email mailing list, we collect and store the information you provide in a secure database.
When we disclose your personal information:
Because the ability to communicate with our clients during any part of the credit recovery process is absolutely essential, your personal information may be shared with other KEL CR PLLC employees. They'll protect your personal information in accordance with the KEL CR PLLC Privacy Policy.
KEL CR PLLC will not share your personal contact information with other companies unless you specify otherwise. KEL CR PLLC works with other companies that help us provide KEL CR PLLC services to you, and we may provide your personal information to these companies. For example, should we need to forward documents to you we give shipping companies this information so they can deliver more efficiently. The information they receive is for shipping and delivery purposes only. We will require that the companies safeguard your personal information in accordance with KEL CR PLLC's policies.
How we protect your personal information:
KEL CR PLLC safeguards the security of the data you send us with physical, electronic, and managerial procedures. We urge you to take every precaution to protect your personal data when you are on the Internet. The KEL CR PLLC web site uses industry-standard Secure Sockets Layer (SSL) encryption on all web pages where personal information is required.
To sign up for KEL CR PLLC's service you must use an SSL-enabled browser such as Firefox 3.0 or later, or Internet Explorer. This protects the confidentiality of your personal and credit card or checking account information while it is transmitted over the Internet.
Other personal information:
When you browse KEL CR PLLC’s web site, you are able to do so anonymously. Generally, we don’t collect personal information when you browse — not even your email address. Your browser, however, does automatically tell us the type of computer and operating system you are using.
Like many web sites, the KEL CR PLLC web site uses “cookie” technology. When you first connect to our site, the cookie identifies your browser with a unique, random number. The cookies we use do not reveal any personal information about you. Cookies help us understand which parts of our web sites are the most popular, where our visitors are going, and how long they spend there. We use cookies to study traffic patterns on our site so we can make the site even better.
In some of our email to you, we use a “click-through URL.” When you click one of these URLs, you pass through our web server before arriving at the web site that is your destination. We track click-throughs to help us determine your interest in particular topics and measure the effectiveness of our customer communications.
Our company wide commitment to privacy:
- To make sure your personal information remains confidential, we communicate these privacy guidelines to every KEL CR PLLC employee and staff member.
- KEL CR PLLC does not knowingly solicit personal info from children or send them a request for personal info.
- KEL CR PLLC's web site may contain links to other sites. KEL CR PLLC does not share your personal information with those web sites and is not responsible for their privacy practices.
- We encourage you to learn about the privacy policies of those companies.
- If we use your personal information differently from that stated at the time of collection, we will try to contact you via email using the most recent information we have.
- If you have not given us permission to communicate with you, you will not be contacted, nor will we use your personal information in a new manner.
- The KEL CR PLLC Customer Privacy Policy is subject to change at any time.